Reference

Your Rights and Our Policy Commitments

daffawin operates under a defined legal framework that governs how your account data is collected, stored and used — and how you can exercise your rights at any…

Account TermsPrivacy PolicyData RetentionCookie PolicyJurisdiction Conditions

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How Our Terms Apply to Your Account

daffawin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to daffawin and the services we provide depends on where local law permits it, and by creating an account you confirm that you are doing so in a jurisdiction where such activity is lawful. Our terms cover how deposits made through UPI, Paytm and PhonePe

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are processed, how withdrawal requests are verified against your account identity, and what obligations both you and we carry throughout the relationship. We reserve the right to update these terms when regulatory conditions require it, and we will notify you through your registered contact before material
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changes take effect. Continued use of your account after a notified update constitutes acceptance. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT PATHS

Reach Us for Any Legal or Policy Query

If you need clarification on any clause, want to request a copy of your stored data, or wish to raise a dispute about how your account has been handled, our support team…

Email Support Send your legal query or data request to our dedicated policy address. Include your registered account email so we can locate your records and respond accurately within one working day.

Live Chat Our live chat channel is available around the clock for account-level legal questions. Use it to ask about specific clauses, request document copies or report a concern about data handling in real time.

Help Centre The help centre holds detailed articles covering each section of our terms — from how UPI transaction records are kept to how long your activity logs are retained after account closure.

HOW WE HANDLE THIS

Data, Security and Account Transparency

We handle your personal and financial data according to defined retention schedules and security practices.

Data Collection Scope

We collect only what is necessary to operate your account — name, contact details, payment method identifiers for UPI, Paytm or PhonePe, and activity logs. No additional profiling data is gathered without your explicit consent.

Cookie Handling

Cookies on daffawin are used for session management, fraud prevention and performance measurement. You can adjust non-essential cookie preferences through the settings panel without affecting your ability to access your account.

Account Security Practices

Account access is protected by encrypted login sessions and two-step verification. Any change to your registered payment method — including linked UPI or PhonePe handles — requires identity confirmation before taking effect.

Retention Schedule

Transaction records are retained for the period required by applicable law in your jurisdiction. After account closure, personal data is held for a defined retention window and then deleted unless a legal hold applies.

Your Rights and Requests

You have the right to request access to, correction of, or deletion of your personal data. Submit requests via the policy email address; we will confirm receipt and complete the request within the statutory timeframe.

Dispute Resolution

Legal disputes about account decisions or data handling are addressed first through our internal escalation process. If a resolution is not reached internally, the matter is referred to the competent authority in the applicable jurisdiction.

What You Commonly Ask About Our Legal Terms

These are the questions we receive most often about how our terms and data practices work. Each answer reflects the actual policy applied to your account.

Yes. Submit a data access request through the policy email channel with your registered account email. We will compile your data record and deliver it to you within the timeframe required by applicable law in your jurisdiction.

Transaction records are kept for the statutory retention period set by law in the jurisdiction where your account was active. Once that period ends and no legal hold applies, the records are permanently deleted from our systems.

You can submit a deletion request at any time via our policy email address. We will action it unless we are legally required to retain certain records, in which case we will explain exactly which data must be kept and why.

When you remove a linked payment method such as a UPI handle or PhonePe number, the identifier is unlinked from your account immediately. Tokenised transaction references may remain in logs for the statutory audit period.

We send a notification to your registered contact — email or in-account message — before any material change takes effect. The notification states what changed and when the new version applies. Continuing to use your account after that date means you accept the updated terms.

The governing jurisdiction depends on local law applicable to you. Access to daffawin is available only where local law permits it, and any dispute is subject to the legal framework of the jurisdiction that governs your account.

Session and security cookies are required for your account to function. Non-essential cookies — used for performance measurement — can be turned off in the settings panel. We do not sell cookie-derived data to third parties.

Your Rights and Our Policy Commitments

Reach Us for Any Legal or Policy Query

Data, Security and Account Transparency

Data Collection Scope

Cookie Handling

Account Security Practices

Retention Schedule

Your Rights and Requests

Dispute Resolution

What You Commonly Ask About Our Legal Terms

01 Can I access the personal data daffawin holds about me?

02 How long does daffawin keep my transaction history after I close my account?

03 Can I request that my personal data be deleted?

04 What happens to my UPI or PhonePe details when I remove a payment method?

05 How does daffawin notify me if the legal terms change?

06 What jurisdiction governs my account and any disputes?

07 Are cookies on daffawin optional, and what do they track?

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